3 stars because tonight wasn't our first night at Kiku, if it had been, we'd be looking at 1-2 stars. Normally we get service that's just fine here. But something was different tonight. Maybe someone called off or there were one too many new servers or it was just busier than they had prepared for. Either way tonight wasn't good. From the start it felt chaotic. We couldn't even get our second round of all-you-can-eat because the servers were inattentive, bouncing around like they were in a pinball machine. The sushi cuts (salmon specifically) were sub-par for shape and cleanliness, the rolls were brittle, and even the ginger was too thick and dried out. Had to ask for things twice and then wouldn't even get it from the server we asked. It was just strange. Better luck next time, I guess.