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Whataburger
5869 S Cooper St, Arlington, TX 76017, United States
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ca
Review №1

I gave it 2 stars because a couple of the workers were nice and friendly.Though when you go to sit down, relax and dine in to eat and drink you can't use the restrooms. (NOT good)They can't blame it on the virus fear-mongering, whata burger just does NOT want to clean the public restrooms.An employee even said that they had to go across dangerous/busy Cooper Street and go to another fast-food restaurant to use the restroom.Makes me wonder if or NOT employees hands are washed with warm CLEAN soapy water before they prepare OUR foodDon't go there if you can't use the restroom inside.

Fr
Review №2

The burger was hot and I was grateful to be able to eat

Pr
Review №3

They repeated my order at the window, the young lady was polite and they did not mess up my order.. keep up the good work guys

Ju
Review №4

Hellen took our order and was great. She was pleasant and got the order right. The food came out hot, and exactly how we ordered it.This location was excellent and i will definitely be back.Thank you too Hellen and get crew!

Er
Review №5

No wonder they call this restaurant in Texas What-a-burger, but let's get the facts straight fellas. Between my 3 favorite burger joints; 4give me but I've gotta rank In-&-Out de Califas, What-a Burger de TX, y entonces Tommy burgers consecutively !!! I fully endorse "What-A-Burger" w/ 2 thumbs up, some fine tasty burgers there !!!

Ch
Review №6

The cashier Chassity acted as if she was lost in space. Sorry if it was your first day but offering a suggestion, if you're not sure about what the customer is ordering ...ask for clarification. My order was all wrong and my husband's food was cold and just witnessing the interaction between the manager and team members that shift most likely gets the worst reviews. I gave 2 stars because my fish was hot and the root beer wasn't flat.

Es
Review №7

We had a funny/crazy experience here... We ordered food for four of us and the total was quite high. My husband didn't look too detailed at the receipt as it was our first time coming and we were treating friends of ours. Well, after waiting for a very long time, we finally got our order.. And they had given me SIX grilled chicken sandwiches!! I only ordered one The manager apologized and they refunded us the money and let us keep the sandwiches but that was a crazy finger slip for the girl taking our order! Also, my husband felt like his chicken tenders were not fresh and were kind of chewy. But we had a great time!

Pe
Review №8

One star because there is not a a negative star option. Sad to see this location take such a down hill turn. Over the past year it just keeps getting worse. Saturday morning 8-22-2020 We went for breakfast. Chicken on the biscuit was stale like it had been prepared for days. Sausage biscuit was omitted from the order and although on the receipt the manager only credited $11.00 for the chicken biscuits. Manager offered to give us new chicken biscuits and not acknowledge the missing sausage biscuit. e were hesitant to accept new biscuits to the incompetency of the management and staff of this location. I have never been to a Whataburger this horrible. At one point this location was decent but over the past year we have had some horrible experiences with our orders which has motivated me to review. My recommendation would be to close this location down or completely change staff and management.

Je
Review №9

I ordered online expected to arrive and pick up my order right away. Not... they only have room at this location for a drive through I got stuck waiting in the drive through lane for 30 full minutes to get my then cold online order. It would have been nice if their site told you in advance you will have to go through the drive through.

Br
Review №10

They did the order very good just like we liked it

Do
Review №11

Wife and I love double near and cheese Jr. With fries and a free Sr drink its a meal for two for less than $11.

Al
Review №12

Really tasty food like you can't buy up north in Oregon!

Cr
Review №13

Food is hot and fresh. Mistakes made on your order are fixed/resolved immediately. This is the best What a burger in Arlington on Cooper St.

Ma
Review №14

Wow is alli can say. Love this place.

Er
Review №15

I tried to ask what they recommend on the menu cause I'm new here and they hung up on me it was rude and unnecessary attitudes. Disrespectful. DO NOT COME HERE

Ja
Review №16

Best on everything especially The Onion Rings

Ja
Review №17

Not a good experience when the order taker starts with what do you want? And ends with any thing else four times. Seems like everytime I go there; I have to ask for napkins and never get enough. Would be happy with just one per sandwich if thats possible! Overall the Food is what brings me back each time. The Service is making me search out alternative locations to visit.

Br
Review №18

Listen Listen Listen. I'm unsure of who the manager on dutie today 101020 at 3am but this man and his team all need a promotion immediately. I was through the drive through with cars all the way to the speaker in less than 7 minutes. An unheard of miracle right? That's not even the best part. The patty melt burger I ordered was sooooooo good. Sauce dripping off the sandwich with piping hot fries. Jesus. I felt like I was committing a sin while eating so much so that I had to stop midway and ask for forgiveness because I'm sure this was gluteny. That sandwich made love to my mouth and I feel dirty inside for how much I enjoyed it. Ok. The end.P.s. the customer service at the window was also superb. I think I'm in love and committed adultery tonight. Sigh. It was worth it.

He
Review №19

Food was amazing! It tasted like it was homemade highly recommend! Especially the sweet and spicy cheeseburger

Ke
Review №20

Fast service high quality fast food

Am
Review №21

The food is always fresh and hot but every time I go, I have to wait in line for a really long time. If I didnt have to wait so long, I would rate it 4.5 stars

Ci
Review №22

Poor service. Make sure u check your order. Went yesterday and today and they forgot my hashbrowns. Order a bis with bacon and they ring me a bis bacon egg snd cheese. I tell her it is just a bis with bacon and they still rang me up for the bis bacon egg and cheese. Terrible.....

Be
Review №23

Unfortunately have to wait 30 minutes in drive thru for a honey butter chicken biscuit

Br
Review №24

So glad this location was open later when we got off work! Great service! Long line but worth it!

Gl
Review №25

I tend to use the drive-thru. Pretty sure I've actually gone inside less than five times. Food is always great. Sometimes it can take awhile to get the food though. There's not a single thing I've had from the menu that has not been delicious. Except mustard, but that's not a them problem.

Ka
Review №26

Daytime manager is very friendly and the food always tastes fresh

Jo
Review №27

They get my order correct 99% of the time.

kr
Review №28

Says they are open 24 hrs but when I try an go in the morning the dive thru is closed and they wont let you order inside while you can see workers sitting around inside. Rude and poor customer service.

xa
Review №29

Good as always, sometimes the drive through can be a little slow, but everything always tastes fresh, so no complaints here

Ro
Review №30

Great. Do they deliver?

Al
Review №31

Walk up isn't open soooooo the drive thru is very slow

Lo
Review №32

Food was made after I got there, appreciate hot food and it was fresh !

El
Review №33

My Favorite place for a Homemade Hamburger with cheese. Onion Rings are great.

Li
Review №34

The Whataburger off Cooper is the worst. Waited in line forever get to the window and they were reading off the wrong order to me. When I correct them (3 times) she got an attitude with me and gave a dirty look when I checked it before I drove off. Will not be back to that one!

Da
Review №35

Online order was delivered as ordered ... food was delicious ...drive thru wait was not too long ...

Na
Review №36

I placed an order through the app and waited 20 minutes after expected time for food to be ready. I should have just went through drive thru.

Do
Review №37

They never get my order right. Pay for things and don't get it. Horrible

Ha
Review №38

Sometimes service and food is great, sometimes it takes forever to get your order.

Ch
Review №39

Imma need y'all to get it together!Waited over 30 mins at curbside pickup only to get off and for them to tell me my order wasn't even started.. it wasn't even rush hour.Be warned do not mobile order from here.

Ap
Review №40

The food is decently okay... However the wait and the amount of things the employees got wrong in my order was way to many.

Te
Review №41

35 minutes agoDrive thru was busy and slow. Not sure how long my order was ready before I got it at the window, but the fries were terrible.I think they had been cooked way before my order was because they were cold and stale. I know it's not always this bad but I hate bad fries almost as much as my burger missing part of the patty. Y'all need to do better.

Mi
Review №42

This Texas based chain doesn't skimp on the toppings! Hamburgers are big and juicy with enough cheese to taste. Nice selection of burger choices. Fries are done well.Worth a few extra minutes wait as order don't get pre-cooked.These location has minimal parking and a confusing entrance off a busy highway. Easier for northbound traffic.

Ra
Review №43

Whenever I'm in town it's a MUST that I stop by here!

Ro
Review №44

You know how it is. Don't play dumb.

BM
Review №45

5:44 pm: began my wait in line5:54 pm: line hasn't moved at all5:55 pm: we ended up going to chicken express instead.

Mi
Review №46

This Whataburger has been okay throughout time. The staff works hard some days and no so hard on others. Lack of consistency, but a triple meat Whataburger with bacon is not too bad an excuse for what this location lacks.

A
Review №47

LINE SO LONG, 4 PEOPLE LEFT THE DRIVE ON LINE. THIS STILL LEFT 10 CARS IN FRONT OF ME. I ORDERED ON LINE. GOT MY FOOD 30 MINUTES LATER THAN ESTIMATED. ICE COLDWHO WANTS COLD PANCAKES AND EGGS. I KNOW THERE IS A PANDEMIC CHANGING OUR LIVES BUT THIS IS RIDICULOUS. I AM SO HURT. GONNA BE LATE FOR MY APPOINTMENT NOW.

Mr
Review №48

Horrible. Take forever to get your food. Been twice, for nice in the morning and once in the evening. Each time it took almost 15 minutes for one combo. Only 2 cars ahead of me each time.

Mo
Review №49

Food was fresh & hot, minor mix up on pies.

Mi
Review №50

Best location with the best staff. Very friendly and professional environment. Says a lot about the management. Keep up the excellent work. 5 stars hands down!

Sh
Review №51

Got an avocado burger and avocado chicken burger and neither had avocado still fresh but kind of wanted the avocado. Whole point.

Ca
Review №52

They forgot to give me my onion rings and the jalapeno burger we ordered didn't have any jalapenos on it .

Ab
Review №53

Not a big fan of burger but my wife like them and that's why is twice my si ouch

Ig
Review №54

Its the little things they do to accommodate

Dw
Review №55

The burgers were fresh the cheese was melted on my burger and the service was great

Da
Review №56

Messed up my order this time and had to wait an additional 15 minutes to get my food. Boss was not very happy that I took so long getting back with my lunch. Bad part was I ordered online and gave instructions about what specifically I wanted on my burger.

An
Review №57

Honey butter chicken biscuit! You can even get an extra side of honey butter sauce. It's awesome.

1K
Review №58

Drive thru line needs some work.

ta
Review №59

Been eating WHATABURGER since I could walk.

Ch
Review №60

This Whataburger is large vehicle friendly! Many people that have to drive tall vans and such will tell you that it is VERY hard to find drive thrus that their vehicles can fit in and it's very frustrating.

Mi
Review №61

The food is great with the right number of options for breakfast, lunch, and dinner. Combos come with a Texas-sized drink. This location only has one lane and can get really busy on the weekends at night but your wait will be rewarded with delicious food. Lastly, if you long for the days of fried apple pies, look no further because they have them and are especially good fresh. Come for a meal; leave with satisfaction.

St
Review №62

Customer SERVICE is excellent! The apple pies are delicious and my order is always hot and made correctly. Salads are awesome as well!

An
Review №63

Was stuck in the drive through for over 50 Mins. The line was not even long, could not back out due to being stuck between the building and the side fence. Was the longest I've ever waited in a fast food drive through.

Lo
Review №64

My favorite burger place. Fresh beef patty, veggies, and crispy fries. Always delicious and discounts for senior citizens. Enjoy!

Ja
Review №65

Food is the same but watch out for Willlie

Ja
Review №66

I came in on a Sunday around 6pm. I have to say the staff here was great. I noticed they greeted everyone that came through the door. Food was brought out quickly and one of the young men that worked here stopped to ask if I needed anything else while he was wiping down tables in the dining area. The group that was working this shift all seemed to be happy and working well as a team. Its nice to see folks that are enjoying their job and it reflected in the level of service to their customers.

Ba
Review №67

Drive thru needs help. Got my order WRONG

Ja
Review №68

You ain't from Texas unless you bleed spicy ketchup from Whataburger.

J.
Review №69

Never had issues here - food was fast and tasty.

Ke
Review №70

Burger was made perfect but be prepared to wait. Nice staff clean

Ra
Review №71

They forgot to put cheese on my cheeseburger

Bi
Review №72

It's Whataburver, what else do you need to say

br
Review №73

It's ok nothing to wright home about.

Do
Review №74

The burger was cold and the cheese was dimpled all over. Seriously this burger had been sitting awhile. The only reason for 2 stars is because the fries and drink were ok,. and the worker was pleasant. I ate on way to an out of town appointment therefore I could not take it back.

Ja
Review №75

My favorite franchise burger! They have the best late night and breakfast food. Always consistently delicious.

Ju
Review №76

Employees (Mahongany and front cashier) we're great and hard working. The manager on duty was rude to her staff waving them off in front of customers. Very slow and not helpful.

ro
Review №77

Fast friendly service.

Mi
Review №78

Staff needs to listen to customers order in drive thru!

qu
Review №79

Hot food always. Nice staff

Ma
Review №80

Whataburger is my FAVORITE place for Burgers. NOT ONLY DID I MEET THE LOVE OF MY LIFE AT WHATABURGER AT AGE 15 (MY HUSBAND) BUT THE FOOD IS DELICIOUS.

Ha
Review №81

I've been here countless times, both inside and in the drive-thru. The wait is always pretty long but that's to be expected if they're busy.I think I've only had one messed up order where I received someone else's food in the drive-thru. I didn't notice until I got home but I still ate it anyway. It was delicious.

Me
Review №82

Line was very slow soda was flat

Ho
Review №83

I love whataburger. Their burgers are the best. However. I am cutting back on fast food in an effort to watch my sodium intake. I still may get a delicious, creamy shake every now and then. They are delicious!

Al
Review №84

Fast service, taste fresh.

Jo
Review №85

Love this location, great staff, but always gets at least one thing wrong on our large order.

Er
Review №86

I love any and all Whataburgers this probably very few of them in the state of Texas that I have not been to according to my family

Da
Review №87

Manager went out of her way to help me with a technical difficulty

Ma
Review №88

Order was wrong, waited in line over 12 minutes, and order was still wrong!

Ni
Review №89

The breakfast chicken biscuit was ok, the biscuit was too hard.

Do
Review №90

Great hamburger

ka
Review №91

Always a great burger, fries were hot and perfect!

Di
Review №92

So, its november 19th. Came for lunch through the drive through. Order a number 1 and lady cuts me off and closes my order out before i can finish. So i finish my order, they make both burgers wrong. Ask for ranch on the side 3 seperate times. I was assured ranch is in the bag and no its not. Its so annoying to get home and everything is wrong. You waste more of my gas and time than its worth to go back up there. The drive through lady was so confused when you get to the window they ask you what you ordered. Ugh.

Am
Review №93

Food is always great. Whataburger tends to be a little slow sometimes. This one is too.

Fa
Review №94

Terrible nighttime service. I clearly asked for mustard on my burger at the drive through. I get home and it has mayonnaise. I asked for extra chocolate in my shake and the drive through cashier acted as if it was a problem. Not the first time my order has been wrong due to not following what I asked. Won't be back to this location after hours.

Mi
Review №95

I mean, it's good, it's Whataburger. Service was fine, nice people, speedy. Can't go wrong.

Ce
Review №96

I sat in line 25 minutes, just to receive cold food.

Sh
Review №97

Always fresh and friendly at this location

Wi
Review №98

Service is BAD way to slow they act like they don't care....

E
Review №99

Long wait (20 minutes) in drive through. Then, the burgers were so cold the cheese didn't get close to melting.

Pa
Review №100

Very slow and left out plastic ware and napkins.

Information
73 Photos
100 Comments
3.6 Rating
  • Address:5869 S Cooper St, Arlington, TX 76017, United States
  • Site:https://locations.whataburger.com/tx/arlington/5869-s-cooper-st.html
  • Phone:+1 817-472-5010
Categories
  • Restaurant
  • Breakfast restaurant
  • Chicken restaurant
  • Fast food restaurant
  • Hamburger restaurant
  • Takeout Restaurant
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
Health & safety
  • Reservations required:Yes
Highlights
  • Fireplace:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible seating:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour drinks:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Organic dishes:Yes
  • Quick bite:Yes
  • Salad bar:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
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