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Carls Jr.
7162 Broadway, Lemon Grove, CA 91945, United States
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Te
Review №1

I was hesitant to even go to this Carl's Jr. and should have followed my instincts. Customer service was really good no problem there food quality.....BIG problem. This was the second sandwich because I took the first COLD sandwich back literally 7 minutes after I got it. This sandwich was no better I asked for a fresh hot sandwich and this was made in under 3 mins.....still cold. If I ordered a cold cut sandwich there would be no issues but I didn't! I didn't even bother for a third time.

Fr
Review №2

The flame grill the burgers so when in&out is pack hit this place well worth ..

st
Review №3

My order was wrong. Chicken stars, Big Karl and an order of fries were missing. To add injury to insult when I attempted to call them the number on the receipt is to the payroll dept. So I am not sure of the shenanigans that is going at this particular Carls Jr, but we will not be spending our dollars or time there, ever.

An
Review №4

Iam so sorry to write these comments on my Favorite Fast food Restaurant but lately every time I place a order it comes back wrong and someting missing, I know I should check it before I leave but I have faith they'll make it right. You can't contact the Manger they dont answer the phone . I don't think the people making the food can even read the order i pay for extra things they should be on the burgers.Just give me what I pay for .Sadden Customer

Va
Review №5

So I pull up to order a delicious vanilla shake in this 105 degree weather, and they gon tell me "were not doing shakes today" -.- im sorry but its too hot for yall not to be making delicious COLD VANILLA SHAKES!! ITS TOO HOT!! If you ran out just say you ran out. im so sad

li
Review №6

Drive thru only. Staff friendly and order was right and even got a receiptOrdered the A 1 double cheeseburger and it was hot and very good.

Jo
Review №7

I love this Carl's jr. Sure most Carl's Junior drive-thrus take forever however not this location. With the exception of Friday night the restaurant runs very smoothly.

Kr
Review №8

When the lines are too long at In N Out, then just stop here. You won't regret it.

Ni
Review №9

The burgers I've bought are pretty good from this location

Fr
Review №10

It was very clean and fast no waiting .And food was hot and right

Ni
Review №11

Nothing stood out any different then the rest.So I give them a three out of for being consistent.

La
Review №12

I love Carl's Jr, end of story.

An
Review №13

Quality food and good service.

EV
Review №14

Fast service great hamburgers great customer service

J.
Review №15

Poor consistency, they either forget fries, a patty on a double, straws...why do I keep going!

Ke
Review №16

Well, we decided to go and get some quick eats before we ended the night. The new burger with the cheese patty on it was enjoyed by my boyfriend. My chicken club sandwich on the other hand scared me. When I got about 3 bites into the sandwich I saw a purple/pink color in the patty. It was quite large and I wasnt sure what was wrong with it. Thought maybe not fully cooked at first. May have just been bad chicken. I brought it up to the counter and the first clerk couldn't do anything about it until she brought it to the attention of her leader. The next gal went ahead and automatically asked the cook to grill up a new sandwich. At that point I wasn't sure I wanted another one. No other option was given so I took the sandwich and after a couple bites we headed home. Not the most pleasant experience last night but I guess this happens when you eat out on occassion. Wish I got a pic but wasn't thinking in the moment. Just check your food before you bite it.

Je
Review №17

Personally this is one of my favorite burger places. Friendly staff and overall great, but the one thing that can be better is cleaning because the floor is sometimes sticky.

J.
Review №18

Stopped by when In n Out wait line was way too long. I should have just gone straight here food was fresh and tasty.

Án
Review №19

Best hamburguesas on SD

Sh
Review №20

Good food and drinks. One of the best double westerns I've had for a while.

Ma
Review №21

Service was okay but how is it that I spend 8 to $10 on food and they still want to charge me $0.27 for a barbecue sauce

Pa
Review №22

Best burgers...forever the famous star

Pi
Review №23

Friendly staff. Sam was outstanding! Clean and nice and fast!!

Ro
Review №24

Burger was nasty and the bread was hard but they have cute girls working there so it made up for it

Bl
Review №25

I bought a burger it made me sick

Ev
Review №26

Clean, fast, friendly, and helpful. Parking was not an issue. Clean bathrooms and dining room. Well organized behind the counter. I will definitely be back.

BE
Review №27

The Classic Is Why I will ALWAYS return!

Sa
Review №28

Missed my a couple stuff from my order, did not bother to fix it.

Mi
Review №29

Fast and fresh

Ja
Review №30

Good food but they charged us for a cup of water when I ordered a kids meal.

Ha
Review №31

Fast,Fresh,Hot, & was pretty taste..Chicken Strips

Ro
Review №32

We spend more than 30 dollars and everything was old burger and fries and very bad service don't recommend to go there

Je
Review №33

I do visit Carl's alot but for me I give them a 4 star rating

An
Review №34

Great service and food keeps getting better. Beyond Meat Burger and fried Zucchini. Heaven...

do
Review №35

The burgers were excellent as always.. Jhn 3:16 Jesus you!

Le
Review №36

The food that is fried here always tastes burnt except the fries. Burgers a pretty good. Food is always hot and fresh.

Mi
Review №37

It was ok. My friends and I ordered in but it was slower than the drive thru. The girl apologized too.

F'
Review №38

Always fresh and a late night option. 1/3 lb. Guacamole Bacon burger met its match.

Sa
Review №39

The worst beyond burger i had ever. They gave me a precooked patties, although i told the lady talking the order that i need it fresh. Don't go there

Vi
Review №40

Nice employees and good atmosphere, music playing every time

Da
Review №41

This is worst Carl's junior. I ordered famous star combo and bread was old, I could feel it eating it. French fries also cold and like that was seating for a while. ketchup was watery

Am
Review №42

They always give great service, food is always good.

Jr
Review №43

I had to pay for rent $0.27 unbelievable.

Je
Review №44

The woman that took care of us was great. I wish I would of got her name.

Ce
Review №45

Love the California burger & hash brown rounds!

Je
Review №46

Meat was PINK! Now my stomache is upset

Ma
Review №47

Received steak burrito with no cheese. I upsized the hash browns to a medium and didn't notice until I got home that I was given a small. I even checked the receipt and was still charged for medium size. Lady at the window was very rude as well.

Ja
Review №48

Service was fast. In n Out.

La
Review №49

Great meal n not expensive

FR
Review №50

Right of the grill hot and juicy. Great customer service as always

Br
Review №51

Great service

Da
Review №52

I have been a huge fan of Carl's jr since 1991 can't go wrong when you chose one many great hamburgers or chicken sandwiches plus they have fried zucchini a great place for travelers family or just dining alone

Er
Review №53

I love the Santa Fe chicken sandwich! Hubby liked the fish sandwich.

Ro
Review №54

I had to eat before I wrote this comment because I was hangry and I've calmed down now....BRO last time I came here my husband got a hamburger that was ROTTEN! This time I came here by myself and I get the beyond burger, so no issues with rotten burgers, but I didn't know they charged $3.19 EXTRA for crisscut fries and when I got home and dumped the fries onto the plate to eat, the stuffed the bottom of the fry box with REGULAR FRIES.YOOOO IVE NEVER BEEN MORE DISRESPECTED IN MY LIFE!Ima still come here though because the beyond burgers aren't bad Two bad trips in a row though leads to two stars because that's how many beyond famous star burgers I got that I liked.

Ro
Review №55

Celei was awesome and sweet

Me
Review №56

Easy, friendly, quick service.

Pa
Review №57

I like the sausage biscuits and gravy

Ro
Review №58

Was good and hot.

Je
Review №59

Regular Carl's Jr, they used to have a kind of rude employee guy, but, other than that it's a normal Carl's jr

Je
Review №60

Great

Ca
Review №61

I keep Insisting I love this place

Ch
Review №62

Excellent service HOT FOOD!

Da
Review №63

I liked the food but missed my onion rings:(

mi
Review №64

Horrible service

Le
Review №65

Fast & Tasty. Western bacon mmmm delicious

St
Review №66

Tried their plant based meat. Hated it. Stick to real meat.

Mi
Review №67

Fast service good food

gl
Review №68

I liked my hamburger but I made sure to tell them how I like it and they got it right. Do NOT like those new fries however.

Ri
Review №69

The best guacberger ever

Ma
Review №70

Always good food but can get pricy fast

md
Review №71

Quick service

Ag
Review №72

The food is good I love Carl's bud the service is very very very very very very very very bad always get my food wrong, they take forever this is the worst Carl's jr (7162 BROADWAY LEMON GROVE CA. ) I have gone to other ones and this one is the worst. I don't know if the manager knows about it or maybe don't care. EMPLOYEES OF CARL'S JR. READ YOUR REVIEWS. The funny part is the receipt where it said DID OUR STAR SHINE FOR YOU?? Not, no this location. I have to add this I was not going to give you not even 1 star bud i have to because it won't let me post it.

Gr
Review №73

This is a clean Carl's Junior the service was fast and food was very good

Da
Review №74

Good person

Ab
Review №75

The “manager” Andrea sucks. She is so disrespectful and unprofessional. Customer service is so bad.

aa
Review №76

Great family fun

Jo
Review №77

Tasty, tender Burgers !!

Iv
Review №78

Exelente fast food

La
Review №79

Food is decent if the grease isn't old.

Al
Review №80

Burger was cold

Pa
Review №81

The food is good, it just takes a bit. The restaurant is off to the side of the parking lot by itself, making it easy to get in and out.

Dr
Review №82

Still can't make food correctly

Mi
Review №83

Lot of parking lot.Outside dinning.Clean restroomFood not good at all at least today.Only one patron and myself at the time.But still you were able to notice that was something odd going on.Order steak and egg burrito not hot at all, also salsa look and taste from yesterday's.Monster bisquit was good, but not good enough to rebound from a bad experience.Plus need to add that took forever to serve the meal.

Je
Review №84

My qualms with this location are not with the staff, but with management. Their soda machine doesn't work correctly, and it's been this way for months, why hasn't management gotten it fixed? Are they absentee managers? Do they even know it's busted? The music over the PA system is glitched out and skipping around like crazy, it's been this way for a while. Again, why hasn't management addressed this issue? They literally have a busted broken TV screen hanging from the ceiling, and have zipties holding some of their fixtures together.None of these issues are the customer facing staff members fault, these are all managment issues. In fact, the staff are working their tails off. They're friendly and polite, however they each look like they're being made to do the work of 10 people. If the condition of this restaurant is any indication of how managment takes care of things, I feel really bad for these hard working employees.

Mi
Review №85

Good grub!

Je
Review №86

Good service.

ki
Review №87

I went to Jack n the Box instead!I went through Carl's drive thru and tried to order their Baby Back rib burger. The employee told me they didn't have that burger anymore. I asked why it was still on the menu if they weren't selling it. She replied she didn't know. When I pulled up to the window I asked her again why was it on the menu still. She then said they ran out. Which one is it? Did they run out or is it off the menu? If it's sold out they should put up a "Sold Out" sign. Anyway I went to Jack instead and got their Pulled Pork burger. Delish and great customer service!!!!

Le
Review №88

Best biscuit & gravy fast food

Mo
Review №89

I love Carl's Jr. The best .Of clean place,and the best food.

T
Review №90

New girl, Angelica, who was training was very kind and professional. The male manager (didn't catch his name) on the other hand was rude and quick with an attitude over a simple miscommunication.I was was not upset when I was brought the wrong food, I apologized and said that I ordered the #2 $5 meal box, not the #2. Manager gave me an attitude about the mix-up and said that I should have been more clear. In fairness I misheard when he tried to confirm my order, so we both misheard the wrong #2 order. He was rude about it, exchanged me for what I wanted, didn't offer a refund for the more expensive meal that I was initially charged.Small miscommunications shouldn't trigger a grown man to be rude to customers.

Ma
Review №91

Really bad food

Gr
Review №92

Not the friendliest place I've ever been.

ch
Review №93

Amazing good customer service

Lo
Review №94

Took my granddaughter there for lunch today. She found a piece of curled metal, looked like something from a metal scrubber, in her french fries. I took it to the girl at the counter, who in turn handed it to a woman I imagine was the manager. The second person said it was from (I didn't catch what she said), so she obviously knew what it was and where it came from. She asked what size fries it was, and walked away. Is it included as a bonus item in certain sizes of fries? We dumped the rest of our food and left.

Ev
Review №95

I simply ordered 2 plain hamburgers and 2 cheeseburgers. It has cheese on both plain hamburgers...I WOULD RATHER GO TO MCDONALDS OR IN AND OUT WHICH IS NEARBY.

We
Review №96

Friendly and quick

El
Review №97

Went to dinner with my friend. She was denied a military discount on her combo. The manager Travis was rude and surly when she requested that her shake be filled up because it was delivered half full. He said that the shakes were pre measured at 8oz. He then said that she had her shake for 10min. It had been less than 5min. If it were not for the other two crew members, Lucas and Elisa, who were professional and courteous, this visit would have gotten fewer stars.

An
Review №98

I am completely disappointed with my recent Carl's Jr visit. I order a Jalapeno Turkey Burger and received a Turkey Burger with no jalapeno's or onions on it. Then when I went back to correct it I received a Jalapeno Turkey Burger with beef instead of turkey but I just ate it cause I was fed up. Now, two days later I am checking my bank account and noticing that I was charged 2 times (double-swiped) for the full purchase (I went with my wife) of around $16. So we got charged roughly $32 for 2 fast food meals. This is unacceptable.

Ju
Review №99

Every time I go here, they get my order wrong. If you make any request, they mess it up. It'll even be correct on the receipt, but the order will still be wrong. The food is okay besides that, but it's incredibly irritating.

Al
Review №100

Super fast and friendly service today. AC.

Information
49 Photos
100 Comments
3.5 Rating
  • Address:7162 Broadway, Lemon Grove, CA 91945, United States
  • Site:https://www.carlsjr.com
  • Phone:+1 619-464-0474
Categories
  • Fast food restaurant
  • Hamburger restaurant
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Delivery:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
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