I was hesitant to even go to this Carl's Jr. and should have followed my instincts. Customer service was really good no problem there food quality.....BIG problem. This was the second sandwich because I took the first COLD sandwich back literally 7 minutes after I got it. This sandwich was no better I asked for a fresh hot sandwich and this was made in under 3 mins.....still cold. If I ordered a cold cut sandwich there would be no issues but I didn't! I didn't even bother for a third time.