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TGI Fridays
302 W Army Trail Rd, Bloomingdale, IL 60108, United States
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ma
Review №1

I placed a order over the phone for two salads and then realized my sister and I both left our cards and money at home. I spoke with Susan who claimed to be the manager ( after I asked to speak with a manager) and she told me there was nothing she can do even if I showed her a picture of my credit card and my photo ID or key in my card # especially with Covid going on I thought that would be more convenient and safer for everyone but guess not. She made no attempts to assist and was not kind at all. After I asked if I can speak with the manager her response was , “I Am the Manager” and my response was Ha great and then she hung up on me. My sister witnessed the whole thing . It was very unprofessional and I def will not come back to Friday's again . Even tho that was one of my favorite restaurant.

Am
Review №2

This is the only Friday's in the area. It's an older one. The inside is a bit outdated and pretty dark inside. The booths are aged and could be replaced. They had outdoor seating set up but we didn't have an option to sit outside. I would have preferred that. They did a good job keeping things clean. Staff wore masks and gloves. The table had a card saying it had been extra cleaned. The service was ok. I ordered the beyond meat burger. It's probably the best one I've had at a restaurant. I would go back there just for that burger.

Ca
Review №3

The food was very very good tonight but what was better was the server his name is Anthony. A very humble individual that has a lot of personality and makes you feel at home. One of the best servers I've ever had. Talkative and personable a rare combination in a server. I only hope for the best for him and for Fridays in this most difficult time. Please stop by and ask for Anthony.

Ro
Review №4

This is certainly one of the finest restaurants in the neighborhood. Whenever I go there I am extremely happy. They hold their very high level service and the highest level of food they serve. You no doubt will love this restaurant. Warmly recommended.

Aj
Review №5

Great staff and great food. Very attentive.

M
Review №6

This is one of our favorite restaurants go to, especially when the other restaurants are busy. There is usually no wait to be seated. The food is delicious and reasonably priced. We have a rewards card, so we get free chips and salsa. Yum! The kids love it, and so do I! It's kind of scary though because other fridays around us have closed. I hope this one will stay in business!

Za
Review №7

I constantly come by buying some food in this spot. I liked the quick customer service and well cooked dishes. Great work.

Th
Review №8

Overall I was pleased.Our server was professional & very helpful.Went in as a group for friends kids birthday.I had the Rack of Whiskey glazed back ribs and I was very satisfied.Additionally, the sides that came with the ribs were very generous in portion size.I sub'ed the fries and coleslaw for their jasmine rice & butter and lemon broccoli. Both were amazing.Atmosphere was great as the restaurant had already set our party up with reserved location.Comfortable and relaxing vibe.Would have given 5 stars except for a few minor issues.The cook time was far too long. 1hr + after we ordered.Wait time for the check and paying the check were both much too long.Could use a TV in the area we sat. Been nice to watch the game while we waited.Overall, staff was great, atmosphere was great & the food was superior.Sad that the place is closing.Would return again if avaliable.

Sa
Review №9

I have been here several times and have generally enjoyed the food. I recently went here though and ordered a burger and got food poisoning (I am certain that it was food poisoning and certain that it was from here as it was the only food I had that day. I understand things happen but I wanted to warn the restaurant that I had gotten sick so that hopefully no one else would get sick. I was EXTREMELY upset with how they handled my call.I did not call with the intention of getting anything back from the restaurant or whining and complaining- I simply wanted to warn them. When I called I was sent to the store manager and I explained what happened, what I had ordered, and that I was simply calling to make sure they were aware that I had gotten food poisoning. She did not act remorseful or sorry at all by what I told her and simply told me that they sell lots of the food that I ordered that night and that I really could have gotten sick from a lot of things. I explained to her that it was all I ate that day, and she still did not respond kindly. She took my number and told me if anyone else called complaining she would call me back- which of course she did not. I understand and am sure they get annoying complaints all the time- but I felt as though her response to me was terrible customer service. She could have at least pretended to care!!I honestly would have considered going back even after getting food poisoning (eventually) but after the way that manager spoke to me- I will not be going back again.

Da
Review №10

Last week was our first time we came to that restaurant. But It is obviously not the last time. We had great time with the attentive service, with the excellent dishes and fine drinks and with the decent cost. We will absolutely return there in a short time.

An
Review №11

Love love love their ribs. Staff for the most part is nice and pleasant.

Be
Review №12

Food was amazing, I think it was called the sizzling steak with the whisky sauce was so good! And the burger with the bacon cheese fries slap no and don't get me started on the desert brownie i definitely recommend going here

Ch
Review №13

I used to like TGI Fridays so much more, but they are really going down hill. Recipes often seem to be changing, and not for the better. Service can be very hit or miss. Food is not worth the prices they ask. And their establishments are starting to feel pretty dated and grimy. Childhood nostalgia is probably the only thing that has me popping my head in every once in awhile.

Ja
Review №14

Honestly this is the BEST TGIF I've been to! Jay the manager is always so kind and delivers amazing customer service! He takes his time to personally check on tables which I find amazing! Jordan was our server today and he is a great server to have. Their customer service is phenomenal here!! They go above and beyond to make their customers feel welcomed and appreciated!

Br
Review №15

Excellent service & I appreciated the COVID-19 safety protocols in place in regards to masks, gloves, & socially distancing. They had an organized curbside service set up & all the employees were super attentive & helpful with taking our orders over the phone & in bringing it to our vehicle. It was a very pleasurable experience.

Mi
Review №16

The food was really good. They have parking lot patio for service but I ordered ahead for pickup. The only improvement I could suggest is when they take the order for pickup they also ask the color, make & model of your vehicle. These days there are a lot of vehicles lined up for pickup. This way they wouldn't have to go down the line asking.

De
Review №17

Food was good as always and they did great working with social distancing. My only complaint is that the price has risen to an insane level for apatizers 2 dinners and 3 drinks I spent $80! I am definitely going to think twice about that!!!

ja
Review №18

My experience was terrible with th GM "maggie". More like maggot. She refused to refund me my money after the server swiped for the wrong menu items. The regular manager was just as careless and ignorant as he lied about the refund going on the card the next day. His name is J and his face was plastered with pimples.

Ju
Review №19

Jay and Agne were wonderful. Very helpful! Made really good recommendations for me and my family. My youngest daughter wanted some good and sweet and made my daughter a delicious strawberry lemonade! I will definitely be coming back. I will definitely be coming back to this location!

Li
Review №20

Gabbie and Samantha went above and beyond to help us out and give us amazing service. The food is always perfect and speedy, but I was blown away by these two fantastic people. We had a difficult table and they handled it perfectly, and our family appreciates it so much. Thank you both for being so kind and helpful!

Pr
Review №21

One of my favorite restaurants ...... Can't go wrong with anything whiskey sauce

De
Review №22

Very friendly but also very busy. Sometimes long wait.

Br
Review №23

Called to order free meal for veterans, on veterans day, and was told their location wasn't doing it, but I could go to another one , farther away from my home.

Lo
Review №24

Sharing a date night with my hubbs, had an opportunity to have Johnny as our waiter and he's awesome. While enjoying our hot and fresh food the manager Jay comes out and make sure we were enjoying our dinner. I thought that was a great gesture because you don't get that very often. If you're in the Bloomingdale area I recommend you stop by and have an enjoyable evening with these guy!! Awesome CUSTOMER SERVICE!!

Ma
Review №25

I like this place. The lady waitress was so nice to me and she let me sit next to window and watch Bob's burger without bothering me, just pouring more coffee :) great morning this day lol

Ke
Review №26

The food is always well prepared and delightful, employees gives fantastic customer service. I really like how neat it is and vibes. Will visit here again.

Lu
Review №27

Gave this score due to qhen we went it was mostly understaffed and the table they sat us in wasn't cleaned at all and it took forever to get any food but the food was good and the server was very nice and apologized for the long waits just needs to have more staff during working hours

Am
Review №28

Excellent ribs .... During this time..excellent staff.. Will order again! Thank you Maggie and Gabby

Hi
Review №29

Food was delicious and the waitress was very nice and courteous. They were very busy. Maybe because it was Valentine's Day or maybe just because your food is good and the service is great

Pr
Review №30

I like this place very much. there is a friendly air. The meals are superb. the service is dynamic and the stuff is polite. The pay is satisfactory. I definitely recommend.

Zy
Review №31

Tried this spot in the past with a friend and I am obsessed ever since. I loved the great mood and fresh food and drinks. Keep up the good work.

Ki
Review №32

Karina was super nice and played along with keeping the brownie a surprise for my husband's birthday! The food was great and we didn't wait long at all.

Fr
Review №33

I get to eat here a lot since I work close by. I got to say the customer service is always excellent and they keep the spot well kept at all times. Pricing is fair and they serve sizeable portions.

Ty
Review №34

Honestly the best part of this place is the unlimited apps at 9pm. The food overall is pretty good. I'd say a hair above Chilis but pretty similar.

Je
Review №35

This was by far the best Friday's I've been to! So fast and everything fresh. Jay and Stephanie are awesome !!! Highly recommend

Br
Review №36

What an experience from start to finish. The Bartender Agne was professional, and went above and beyond. I ordered the island bliss the mix of the drink was made to perfection. Might I add having a manager Jay come by and actually engage me is quite refreshing. I had the flat iron skillet that was so amazing with the cheese and the whiskey glaze, but might I add mixing the island bliss and the whiskey glaze had me a little flushed. Let me tell you that Uber was on speed dial. I'll be coming back soon to get that feeling like I had at prom. Thanks again for such a great experience.

Me
Review №37

I always used to love this restaurant. It's been a couple years, but from what I can tell, the service and food is going downhill. One in our party had underdone broccoli as a side, and another had the Cajun pasta that wasn't so Cajun. The chicken in the pasta looked like the leftovers from a bag of Tyson's chicken bites, and the red peppers were small and really overcooked. Some even looked freezerburned. When the manager brought out our food,she was quick to give us the food and turn away. We were missing items. Thankfully our waitress was able to help. The service was not that great either. The bar took forever to get drinks to the table, with our poor waitress running around and checking multiple times with the bar to see if they were ready. And the funny thing was it was slow for a Friday night.When we got there, the only hostess we saw at the time was on the phone with a customer. Overall, the only good thing was our waitress was amazing, but we could tell she was stressed out. I won't be back, that's for sure

Ro
Review №38

Stopped in for a drink and a hot meal after a long day at work. Ate at the bar and Agne the bartender approached soon after I sat down with several drink suggestions. Comp chips & salsa came out right away as I'm a Stripes Member. Enjoyed a combo plate of whiskey ribs and parm crusted chicken for dinner. Food was hot and tasty and portion was large enough for leftovers. Jay, the manager as well as my bartender checked on me several times. Good comfort food and great service tonight!

Sa
Review №39

We go here as a family often. They are always so nice and always have great service. There are yummy food choices for every one.

sa
Review №40

Great food, and great service! The manager jay really made us feel at home. Our bartender Agne was very attentive. If you are looking for a dinning experience, tgif is the experience

Tr
Review №41

Johnny was a great server and ribs were great as always. Appreciated being called folks, not guys, by him and Jay, the manager. Thank you.

S
Review №42

Mediocre food. Decent service.It appears that this location pre-makes it's food. Salad appeared old, like it was sitting around for a few hours. I had asked for no tomatoes or eggs in salad. Salad arrived with both prominently sitting right on top. Waiter corrected but I think they were just scraped off. Someone with food allergies could be in for a bad surprise here. Food taste just so-so. $30 for two for lunch without drinks is just excessive.

Fr
Review №43

JAY the manager has the best customer service! We placed an order with Uber eats ( witch we will never do again) and our delivery guy brought us the wrong food. Called Uber and they said there is nothing they can do about it since we accepted the food. Apparently you need to look at the food while the crack head looking Uber driver is still there. Called Friday's and spoke to Jay and told him the situation. Talk about going above and beyond he made us new food and didn't charge us for it. What GREAT customer service!! TGI Friday's is lucky to have this guy working for them!

Jo
Review №44

I have not been here for years. This visit was just to kill time before a movie. I forgot how much I like the bar area and atmosphere. The eating area was packed and it looked like people were taking advantage of the endless apps promotion. I need to make this a routine stop again.

Ga
Review №45

Our server was very attentive, sweet, and hard working. I enjoy coming here often and enjoying the southern fried chicken sandwich!!

vi
Review №46

Out celebrating my daughter's birthday got there late still received full service food was excellent drinks were Dead on on

It
Review №47

The waitress was nice. Drinks were good. Crusted chicken parmesan was rubbery to me.

Fl
Review №48

I usually don't write reviews, but I had to make an exception. I went to this TGIF on a Friday (how ironic) it was busy . The wait wasn't to bad. The service was excellent!!! The main reason for this review. Our server Lucy was amazing. As I said earlier it was busy. She was so nice and attentive. She made sure we had everything we needed. I will diffidently be coming back. And when I do I hope Lucy is working.

Ka
Review №49

Lucy is the BEST server! She was so attentive and had great recommendations on food and drinks. Everything we had was amazing! We will definitely be coming back.

Te
Review №50

Lucy was a fabulous server. She was nice and prompt and kept the refills coming without even having to ask for them. She is a great server and you don't come across many of them anymore.

Va
Review №51

We were greeted and seated right away by the nicest host. Then we were lucky enough to meet our server Lucy!!! She was extremely friendly, very knowledgeable, very nice and outgoing. She went above and beyond the definition of customer service. She was sweet and very appreciative of all the compliments we had to give her. I wanted to take her home with me, she was that wonderful!!! There's not a good enough word to describe Lucy! Thank you!!!

S
Review №52

Not what it use to be. Food is so so and last time inside the restaurant it needed a total revamp. Grungy looking.

Na
Review №53

Went here a few weeks ago for my birthday lunch and forgot my ID. I tried to show a picture of my driver's license along with my credit and debit card, but they still couldn't accept that as proper identification and refused to serve me alcohol, which was understandable and I accepted that. What really made the whole experience unprofessional is when the manager came by and blatantly stated that if I'm old enough to drink, then I should be old enough to know that I need to show an ID to drink. What an absolutely rude and unnecessary comment. I was going out later that night but I wanted a drink because it was my birthday, I thought I would try showing a picture of my license and cards with the same name because I have been allowed into bars before using the same method and information, and thought there was no harm in trying. I was wrong, and instead was left feeling infuriated about that comment the remainder of my time there, while my guests were equally as insulted. The manager and waitress both offered us free dessert, but I was not about to accept any apology after the rude encounter with their horrible manager. Someone give that man some customer service training again because he's waaaaay too comfortable at his job. I don't think I'll be returning to this location.

Li
Review №54

Good service, good and fresh food. I had written off Friday 's because it's not always good, but this one was very good.

Ke
Review №55

I gave it a high rating because of their awesomedrinks, their food is okay, ut their drinks are pretty cool.

As
Review №56

Excellent whiskey burger and great drinks fridays is a great place for dinner with great service aswell.

Sh
Review №57

The service is bad I didn't even eat all my food. He didn't ask use if we needed refills for our drinks and if we want something we had to yell his name.

Lu
Review №58

The food was not over cooked and came out hot still. Service was great too!!

An
Review №59

Great food and staff. Nice atmospher

Br
Review №60

Very good. Didn't know that there was another in area since they closed the one on Barrington road.

Ri
Review №61

Nothing to write home about. The service was good. Food was the normal.

KC
Review №62

Food and service were great. Little loud for the amount of customers there.

Wi
Review №63

Food is good, not great. Prices are reasonable and service was good.

Jo
Review №64

Good food. Good service. Just enough attention.

De
Review №65

Food and service is let's just say....different.

Mi
Review №66

I wish I knew the servers name but it's [email protected] 3:45. We're at the Bloomingdale location. OMG she was the worst ever!! Where do I start. She didn't tell us about specials we had to ask. But overheard her telling other people about them. She got our order wrong. I had to go find her. Because she NEVER came back to the table. And acted surprised and asked if we REALLY ordered our food that way instead of just saying sorry and correcting it. Again she NEVER came to the table but walked past 10x. She didn't ask if we wanted refills. We finished our meal and waited about 10-15 before she FINALLY came to the table and asked if we wanted anything before she brought the check. From a customer and server point of view this was completely unacceptable!! The ONLY bad experience I have ever had at Friday's ever. My son's asked me to just let it go and not ask for a manager. But stated they will NEVER come this time of day again to avoid getting her

Ja
Review №67

Always great ribs

Pr
Review №68

We were just there couple minutes ago. The worst customer service ever. The host was so rude to us. At least say hello or welcome to your guest. I would fire that girl. We were 5 people and 1 baby and she wanted to adjust us on table of 4 even though the restaurant was not that busy. Gave us weird looks. I wanted to inform the manager but no one was at front desk.Watch your employees behavior with customers

pe
Review №69

I am really waiting fpr this place to close its doors. Friday night me and the familt went there for dinner about 630 and 1 other table. Should have known something was not right. We tried it anyways for the kids can get the wings for all you can eat. There server was the bartend and that was it. Yes 1 FOH employee. Just crazy

Al
Review №70

Hubby took me out for date night he picked tgifridays i wasnt to thrilled because of a bad experience at another tgifridays but Agne our waitress was awesome GREAT service and hot food and Jay the manager made our night. We will be back for date night AGAIN. Thank you guys so much.

an
Review №71

Coming here for years. Always great service and food is amazing. The Manager Jay is so friendly and always makes sure everyone is getting great service. Our Bartenders Agane and Gabbie are amazing. Always on top of things and making sure you are good. We love coming here on our kid break date.

Ti
Review №72

Service and food was great

Ka
Review №73

We used to have such issues coming here with the staff. But since we started coming here with Lucy as a server our experiences have gone way up. Shes such a great server with such a great attitude. I will never have another server but Lucy. Best server ever!

Si
Review №74

The manager Jay is awesome! He sat a party of 7 in 10 minutes without a reservation during the dinner rush.

Er
Review №75

Awesome meal deals.

Ca
Review №76

The food and service were perfect. I ordered their soft pretzel appetizer and their version of the meatless "Beyond Burger" and it was outstanding. I highly recommend going here!

Di
Review №77

Good food. Great service

Ca
Review №78

Lucy, our server, was awesome! Such a sweet personality. Steak fajita salad was very good, strawberry lemonade, bacon chicken sandwich just made for a great afternoon meal!

So
Review №79

Terrible, Maggie and Jay need to be replaced by real managers.

Sh
Review №80

Cierra was an amazing waitess! Very friendly and had a beautiful smile. She makes me want to return with the great service she provided. 5 stars aren't enough to describe how wonder she and the food was.

Be
Review №81

Love this place. A little disappointed that they got rid of the endless appetizers but that's okay. They still have lots of good options in the menu like the 2 for $20. Had a good time here last week with a group of 4 friends. It was a busy night and it was obvious they were understaffed. We waited about 15 minutes for the dessert portion of the 2 for $20 and they finally brought out a measly bite of cake. Not even a slice! Was disappointed that it took that long for such a tiny bite of cake. Will try something else if there's a next time.

sh
Review №82

The worst experience I had this year and my child got hurt it was a waste of money and time

Ja
Review №83

Their kitchen is great; so is the service.

Ma
Review №84

The service was great. Our server Lucy was fantastic!!!! One of the best servers I have ever had!

Er
Review №85

Lazy staff, dirty interior, food was eh.

Ma
Review №86

The server hardly ever checked on the table and the food portions were incredibly small. Would not recommend this restaurant unless you don't mind substandard service at a high price

Ge
Review №87

Apps are great, ribs and burgers too. Most bartenders make good drinks, like long island iced tea and berry sangria. Only downer is bathrooms smell bad and that's while you are still outside. Other than that wife and kids love this place.

An
Review №88

I ordered take out ... Food was Yummy portion was sizeable and Ashley was kinda new but did a Great job ... I'll be back

Ri
Review №89

Ribs were fall off the bone awesome !! And 1/2 price Thursdays:)

Bo
Review №90

I like Fridays. The food is always consistent and tasty. Prices and servers are good.

Ra
Review №91

Food was mediocre. They have mashed potatoes but not baked potatoes, meaning it's either powdered potatoes or they get them in frozen already mashed. Plus, you could tell that the potatoes were sitting under a warming lamp because when they were delivered to the table they had developed a "skin" on the lumps. And the 6oz steak, even though cooked to my liking at medium, seemed very tiny. I am pretty sure I can get a better steak even at Outback just a mile away. Plus everything was filthy; tables, floors, the high chairs looked like they had never been wiped down, and plates.

Ma
Review №92

Lucy at the TGI Friday's in Bloimingdale, IL is the BEST! Very attentive, the best server I've had in a long time. I would recommend to anyone, to request her as your server and you'll see....She's the best!!!!! Thank you for been such a great server giving TGI Friday's a good name.

Li
Review №93

Service and food were good.. our waitress was very nice and attentive. Gave 4 stars because I ordered a bar drink and it wasn't really good..

Ji
Review №94

Cheryl (sp)excellent service!

Mi
Review №95

Food was delicious and plentiful!! Our server Shannon was the best!!! If you go to this location, you must ask for her section! You will not be disappointed. We'll be back soon.

Ca
Review №96

Awesome experience!!!! We were greeted right when we walked through the door (my mother and I). The person that sat us was our server as well. Right from the beginning we had the pleasure of being served by Ian. We were offered appetizers, our questions were all answered, we never felt rushed, and even though Ian had several other tables we still were taken care like we were the only ones there. The manager Jay came to check on us, and gave us some great advice on dessert options as well. Even after I had my to go boxes delivered, Jay came over with a bag and wrapped my boxes for me!!! WOW!! I don't remember the name of the girl that brought our food, but she was just as awesome and courteous.

Di
Review №97

They never sent us our welcome coupons. I need a voucher for $25 comp.

T
Review №98

My server, Lucy, was a great server. I liked the food as well as the customer service, with the place looking pretty sanitary.

Su
Review №99

Amazing place, delicious food and super friendly staff made my evening just right. If you're here, ask for Agne and she'll make your visit excellent. 5 stars, Keep it up guys!!

Ma
Review №100

Had a great lunch! Lucy was FABULOUS!!! Give her a raise.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:302 W Army Trail Rd, Bloomingdale, IL 60108, United States
  • Site:https://locations.tgifridays.com/il/bloomingdale/302-w-army-trail-rd.html?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 630-307-8126
Categories
  • American restaurant
  • Restaurant
  • Bar & grill
  • Takeout Restaurant
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Great beer selection:Yes
  • Great cocktails:Yes
  • Great dessert:Yes
  • Sports:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour drinks:Yes
  • Happy hour food:Yes
  • Hard liquor:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Bar onsite:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Accepts reservations:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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